Effective date: October 13, 2023
Introduction
Outshine Online Marketing, Inc. (“Outshine”) is a leading digital advertising and analytics agency for B2B (Business-to-Business) SaaS (Software-as-a-Service) companies looking to scale effectively.
We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Outshine’s policies and practices regarding its collection and use of your personal data and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so from time to time we will update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.
Data Protection Officer
Outshine is headquartered in Halifax, Nova Scotia, Canada. We have appointed an internal data protection officer for you to contact if you have any questions or concerns about Outshine’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Outshine’s data protection officer:
Joel Burke, Partner
Outshine Online Marketing, Inc.
2165 Gottingen St, Unit 501, Halifax NS, B3K 3B5
privacy@outshine.com
How we collect and use (process) your personal information
Outshine collects personal information about its website visitors and clients. With a few exceptions, this information is generally limited to:
We may use this information to provide prospects and clients with newsletters, marketing or promotional materials and other information that may be of interest. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.
From time to time, Outshine receives personal information about individuals from third parties. Typically, information collected from third parties will include further details on your employer or industry. We may also collect your personal data from a third party website (e.g. LinkedIn).
Use of Outshine’s Website
As is true of most other websites, Outshine’s website collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of Outshine’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.
Outshine has a legitimate interest in understanding how customers and potential customers use its website. This ensures Outshine provides relevant content and services, communicates value to clients, and meets client needs.
Cookies and tracking technologies
Outshine makes available a comprehensive cookie notice and cookie policy that describe the cookies and tracking technologies used on Outshine’s website and provides information on how users can accept or reject them. To view the cookie policy or update cookie preferences, click Cookie Policy.
Sharing information with third parties
The personal information Outshine collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval.
Outshine also uses certain infrastructure subprocessors, platform subprocessors and customer success subprocessors to provide services to its clients. It should be noted the applicability of these subprocessors is dependent upon one or more of the following factors: Outshine contracting entity, client location, or services delivered.
We do not otherwise reveal your personal data to non-Outshine persons or businesses for their independent use unless:
The Outshine website connects with third-party services such as LinkedIn and Instagram. If you choose to share information from the Outshine website through these services, you should review the privacy policy of that service. If you are a member of a third party service, the aforementioned connections may allow that service to connect your visit to our site to your personal data.
Transferring personal data to the U.S.
Outshine has its headquarters in Canada but utilizes third party services located in the U.S. If you choose to provide information to us, please note that we transfer the data, including Personal Data, to the U.S. and process it there. Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Outshine is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.
Depending on the circumstance, Outshine also collects and transfers to Canada and the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Outshine in a manner that does not outweigh your rights and freedoms. Outshine endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Outshine and the practices described in this Privacy Statement. Outshine also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Outshine has received zero government requests for information.
For more information or if you have any questions, please contact us at privacy@outshine.com
Data Subject Rights
The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:
This Privacy Notice is intended to provide you with information about what personal data Outshine collects about you and how it is used.
If you wish to confirm that Outshine is processing your personal data, or to have access to the personal data Outshine may have about you, please contact us at privacy@outshine.com.
You may also request information about:
You have a right to correct (rectify) the record of your personal data maintained by Outshine if it is inaccurate. You may request that Outshine erase that data or cease processing it, subject to certain exceptions. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Outshine processes your personal data. When technically feasible, Outshine will—at your request—provide your personal data to you.
Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Outshine will provide you with a date when the information will be provided. If for some reason access is denied, Outshine will provide an explanation as to why access has been denied.
For questions or complaints concerning the processing of your personal data, you can email us at privacy@outshine.com. Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.
Data Storage And Retention
Your personal data is stored by Outshine on its servers, and on the servers of the cloud-based database management services Outshine engages, located in the U.S. Outshine retains service data for the duration of the client’s business relationship with Outshine and for a period of time thereafter, to analyze the data for Outshine’s own operations, and for historical and archiving purposes associated with Outshine’s services. Outshine retains prospect data until such time as it no longer has business value and is purged from Outshine systems. All personal data that Outshine controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at: privacy@outshine.com
Children’s Data
We do not knowingly attempt to solicit or receive information from children.
Questions, Concerns Or Complaints
If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:
Outshine Online Marketing, Inc.
2165 Gottingen St, Unit 501, Halifax NS, B3K 3B5
privacy@outshine.com
